Stellenbeschreibung
Careers at Hotel Am Markt & Brauhaus Stadtkrug
Take responsibility. Be a host. Keep an overview. Get involved.
Hotel Gastronomy Guest Service Team Responsibility
Do you see what needs to be done – and take action?
Then we would like to meet you.
As Duty Manager, you will play an active role in day-to-day operations while supporting our hotel management and restaurant management team. In their absence, you will take responsibility for the smooth running of daily operations.
You will be a reliable point of contact for guests and employees, keep an eye on daily processes and ensure that even challenging situations are handled professionally and with a solution-oriented approach.
We are looking for someone who thinks ahead, takes responsibility and does not just organise – but gets involved and lends a hand.
Your role with us What you can expect 01 Be a host
You keep our guests in mind, listen to their needs and ensure that they receive friendly, attentive and professional service. You also handle special requests and complaints confidently and professionally.
02 Take responsibility
You support hotel and restaurant management with organisational and operational tasks and take responsibility for daily operations when the management team is absent.
03 Support the team
You support, coordinate and guide our employees during day-to-day operations. You lead by example and remain actively involved in the work yourself.
04 Maintain standards
You ensure that our service and quality standards are maintained and that friendliness, attentiveness and availability are a natural part of our daily operations.
05 Find solutions
You recognise independently when something is not running smoothly, make decisions within your area of responsibility and find practical solutions.
For us, experience is not the only thing that matters. Attitude matters too.
A guest is waiting? You make sure they are noticed and looked after.
The phone is ringing? You take responsibility for ensuring that our guests can reach us.
Something is not running smoothly? You look for a solution instead of waiting for someone else to act.
The team needs support? You do not just coordinate – you also lend a hand yourself.
Your profile What you bring to the role Experience & training
You have professional experience in the hotel and/or restaurant industry and have completed relevant vocational training.
Leadership & responsibility
You have experience in leading employees, can provide guidance and are prepared to take responsibility and make decisions.
Organisation & overview
You keep an overview even when several things are happening at the same time, set priorities and work independently and reliably.
Hospitality & personality
A friendly, approachable and professional manner comes naturally to you – even when things get busy.
Hands-on mentality
You recognise what is needed and understand that leadership is not only about delegating, but also about working alongside the team.
Working with us What we offer Permanent employment with a long-term perspective
Development opportunities with the opportunity to take on additional responsibility
Short decision-making paths and direct collaboration with the owner and hotel management
Your ideas matter and are expressly welcome Salary based on your qualifications and experience Additional pay for Sundays, public holidays and night work
Additional benefits share of tips and contribution towards staff meals
Wellpass with employer contribution
Would you like to take responsibility and really make a difference?
Then we look forward to getting to know you.
Please include: earliest possible starting date salary expectations
Your contact person Tina Zeck Owner · Hotel Am Markt & Brauhaus Stadtkrug
Apply by e-mail bewerbung@hotel-ueckermuende.de Any questions? 0171 7017072
Time for Ueckermünde?
Relax. Enjoy. Feel at home.
We look forward to welcoming you.
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