Sales Support Advisor

Sales Support Advisor

Pays

Royaume-Uni

Ville

LONDON

Lieu de travail

LONDON-TEN UPPER BANK STR(GBR)

Société employeur

TOTALENERGIES MARKETING UK LIMITED

Domaine

Commerce

Type de contrat

CDI

Expérience

Moins de 3 ans

Contexte et environnement

The job holder reports directly to the General Aviation & Sales Support Manager and provides administrative support to the Sales teams, enabling the accurate and efficient process for orders, invoicing and cash collection, with a commitment to customer service and adherence to company policy.

Activités

Special Fluids

Consignment location invoicing

Responsible for entering SFL orders for UK and Imported products

First point of contact for customer queries during the order to cash process (transport, delivery, pricing & invoicing)

Liaise with depots & customs agents for import and export paperwork preparation

Raise credits & debits on SAP in line with requests from Business Managers

Month end reconciliation invoicing and goods receipts

Orders confirmation in SAP to allow invoice generation.

Process TotalEnergies Fluids invoices.

Manage certificates of analysis

KPI & Customer Complaints Management

Profil du candidat

Good level of IT literacy, good prioritization & organization skills, good communication skills, problem solving ability, high customer care orientation, ability to work under own initiative with minimal supervision and attention to detail.

12 to 18 months experience in Customer Service or Sales Support.

Informations supplémentaires

TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités demploi égales à tous les candidats.