Account Associate

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Firma: Aurora Energy Research

UNTERNEHMENS-ID: 3354218

Stellenausschreibungs-URL:

Karrierestufe

Geschäftsleitung

Beschäftigungsverhältnis

Vollzeit

Tätigkeitsbereich

Vertrieb und Geschäftsentwicklung

Branchen

Forschungsdienstleistungen

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Department: Commercial - Sales & Account Management

Location: Berlin, Germany

Description

Are you enthusiastic about the energy transformation? Do you enjoy being in a client-facing position and proposing worldwide Market Analysis solutions to leading companies, utilities, banks, and investment funds in the energy industry?

Aurora is seeking a German- and English-speaking Account Associate to join our Account Management team. The role will be based in our Berlin office where you will drive sales and manage client accounts for our energy market subscription and software services. We are looking for someone with a strong commercial mindset, excellent communication skills, and a passion for Account Management.

You will play a key role in client interactions and contribute to our growth in a dynamic, collaborative environment, with opportunities for progression and innovation.

Key Responsibilities

You will develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.

You will maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organisation to enhance collaboration and drive long-term value.

You will reengage customers whose one-year deals are approaching renewal.

You will drive account value growth by cross-selling and up-selling services regionally.

You will provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level.

You will leverage growth opportunities by closely tracking account milestones and activities to anticipate future needs and develop strategies to enhance account value through cross-selling Auroras full-service portfolio.

You will lead negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements.

You will maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans.

Skills, Knowledge and Expertise

Required attributes:

1–2 years of technical or subscription sales experience.

Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities.

Relevant Bachelors or Masters degree in Energy, Economics, or a related discipline.

Calm and adaptable in high-pressure and uncertain situations.

Highly organized, persistent, and diligent.

Proactive and versatile in adapting to an evolving and fast-moving industry.

Strong ability to communicate and collaborate effectively with senior stakeholders.

Excellent written, verbal, and interpersonal communication skills.

Proven success in team-oriented environments.

Passionate and curious about the energy transition.

Fluent in English and German.Desirable attributes:

Sales, business development and client relationship experience in energy-related subscription sales Account Management and Customer Success.

Experience with Salesforce or other CRM system .

Previous professional exposure to energy economics, power markets and power networks.

Fluency in a major European language beyond English or German.