Senior Business Analyst – Automation & AI

Senior Business Analyst – Automation & AI

City: Gurugram

Department: Human Resources

Recruiter: Kirill Feofilov

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At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

This role sits within the Digital Transformation function of the People & Organization department. You will play a critical role in shaping and delivering complex global HR technology initiatives by combining deep HR tech expertise, solution architecture, and hands-on AI innovation. You will act as the bridge between HR, technology, and AI innovation, designing scalable HR system architectures and building automation solutions that transform HR service delivery globally

The role combines solution architecture, AI product thinking, automation engineering, and HR tech strategy.

This is a permanent role, based in Gurugram (hybrid model), our India hub, covering a global scope.

About the Role

Automation: Strong hands-on experience in Scripting process/task automations of HR workflows using niche technologies like UiPath, Python, GenAI (Claude, GPT, LLMs). Any API/SFTP integrations and building middleware solutions would be a strong plus

Solution Architecture Design: Analyze HR processes & system landscape reviews, identify inefficiencies, and design scalable to-be processes and HR Tech system landscape

Technical Project Delivery: Lead delivery of global HR Tech projects with multiple workstreams using Jira and building data-driven business cases & risk management frameworks

Project Reporting & Governance: Maintain BPMN process documentation, embed processes in HR service delivery model, run project governance & stakeholder bodies, set internal control points & risk frameworks, compliance and data privacy frameworks as per internal and external regulatory standards

Tech Evaluation & Adoption: Scout emerging HR technology solutions like Gen AI & automation platforms and build AI agents & tools to automate HR operations

About You

5+ years of experience in technology transformation, automation, or architecture as a Senior Business Analyst, Solution Architect, or RPA/AI Automation Developer

Experience designing cloud architecture landscapes (AWS/Azure), integrations (API, SFTP, middleware), and automation data flows

Proven hands-on experience with Python, RPA, building AI agents with Gen-AI platforms (Claude, OpenAI, LangChain, vector databases, etc.) or scripting

Hands-on Jira portfolio management, Confluence documentation, BPMN modelling, test strategy design (SIT/UAT)

University degree in Information Systems, Computer Science, Business Technology, HR Tech, or related field

Any certifications in architecture, RPA, Automation or project management (PMP / SAFe / Scrum / Six Sigma/UiPath or similar) would be nice to have.

Hands-on experience delivering global Workday architecture implementations, system redesigns, or HRIS architecture transformations would be a strong plus

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.

Work from (M)Anywhere: Depending on your role, work from another location for up to 30 days per year.

Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.